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Careers

Do you want to be part of the extraordinary experience that is The Cleveland Orchestra?

If you know The Cleveland Orchestra, you know that we promise you the extraordinary. The experience of attending a concert by these world-renowned musicians is like nothing else … filled with powerful, even overwhelming emotions, a place where you can leave the daily grind behind and let the music take you to new places.

For decades The Cleveland Orchestra has been a point of pride in its hometown.  It is universally admired for its world-class credentials, its gifted musicians, and its acoustically perfect and visually stunning concert hall.  The orchestra welcomes people of all ages, all walks of life, and invites them to experience something that is unique in the world — right here in Cleveland.  Reasonable ticket prices and the orchestra’s groundbreaking Under 18s Free programs make it possible for today’s, and tomorrow’s, lovers of great music to always have a way to experience the greatest the world has to offer, right here in Cleveland.

Now is your chance to join our talented team in a critical leadership position that delivers unparalleled experiences to audiences around the world.

To apply for any position posted below, except as noted, please email your résumé, cover letter, and salary requirement (in PDF) to HR@clevelandorchestra.com.

We invite you to join us as we begin our second century as one of the world’s great orchestras. Come be part of something extraordinary!

Director of Facilities

The Cleveland Orchestra is seeking someone who upholds the highest levels of service and commitment to excellence! The Director of Facilities supports the efforts to ensure that all areas supporting The Cleveland Orchestra provide outstanding service to the music, the patron experience, and its historic venues.  As such, this position is responsible for all aspects of Severance Hall building, grounds, and operations, including physical maintenance and code compliance, repair and improvements, capital projects, safety and security, community collaborations, food services, retail operations, budget, and a variety of internal and external institutional relationships.  This position also manages the contractual relationship with the operator of Blossom Music Center ensuring compliance with the terms and conditions of the business contract, budgeting, and oversight of capital improvement projects to achieve both excellence in operational and customer service expectations. 

Qualifications for this position include:

  • Bachelor’s degree or equivalent professional experience in non-profit arts management, hospitality operations and/or entertainment within a public venue;
  • Minimum of 7-10 years related work experience required; 5+ years of experience in contract management and negotiation highly desirable;
  • Facility management experience with an emphasis on historic preservation and construction project management is strongly preferred;
  • Excellent administrative, management and leadership skills to run a combination of facilities management, and events staff;
  • Strong problem-solving skills combined with a collaborative approach;
  • Strong organizational and time management skills with a high attention to detail is essential;
  • Outstanding customer service skills to manage high profile customer events;
  • Outstanding interpersonal and communication skills to successfully interact with multiple constituencies and diverse groups of people;
  • Demonstrate independent, mature judgment; conveys a professional image and attitude;
  • Ability to quickly assess and resolve conflict in a professional, diplomatic manner;
  • Experience in budget preparation and management in a variety of areas including but not limited to facility operations, food and beverage services, and capital projects; 
  • Ability to successfully manage a $2.5M operating budget and $4M capital improvement budget;
  • Knowledge of regulations governing the operation of public buildings;
  • Obtain and maintain active First Aid, CPR and AED certification;
  • Ability to assess and calmly lead others in emergency situations;
  • Valid driver’s license required; must be able to travel between locations (Severance Hall and Blossom Music Center) as well as to conferences when needed;
  • Ability to work a flexible schedule that includes evenings, weekends, and some holidays.

 

Editorial & Media Relations Coordinator

As a compelling storyteller with a passion for music, the Editorial and Media Relations Coordinator will help to create compelling narratives about the power of music and inspiring artistry of The Cleveland Orchestra, with a central focus on the Orchestra’s mission to present extraordinary musical experiences for the people of Northeast Ohio and the world. 

Collaborating with the Orchestra’s public relations and sales and marketing teams, this individual will coordinate communications and public relations activities, including traditional external media (radio, television, and print), internally-generated digital media (via social media and the Orchestra’s website), and in the pages of The Cleveland Orchestra’s program books (Severance Hall, Blossom Music Festival, and tour venues). 

The successful candidate will met the following qualifications:

  • Bachelor’s Degree in communications, public relations, English, writing, or related field.
  • Similar previous work experience in a performing arts organization strongly preferred.
  • Exceptional writing and storytelling skills, with a focus on compelling results.
  • Knowledge of classical music preferred.
  • Working knowledge of or proficiency in German, French, Italian, and/or Spanish preferred.
  • Ability to think strategically and proactively offer solutions.
  • Strong editing and proofreading skills.
  • Substantial coordinating, organizational, prioritization skills.
  • Strong attention to detail and ability to achieve deadlines.
  • Excellent interpersonal, written, and oral communications.
  • Ability to work well with a variety of people, calmly, efficiently and independently in a fast-paced, dynamic and collaborative environment while managing multiple projects and deadlines.
  • Ability to handle confidential and/or sensitive situations with diplomacy and tact.
  • Demonstrated proficiency in computer software programs, especially the Microsoft Office Suite, and social media platforms (especially Facebook, Twitter, Instagram and YouTube); experience with Adobe Create Suite (Photoshop, InDesign) would be an asset.
  • Photography and digital photography software skills preferred.
  • Some local or regional travel may be required.
  • Ability to work a flexible schedule that includes evenings, weekends, and some holidays.

 REQUIRED WRITING SAMPLES (submit with cover letter and résumé):

Concert program pitch – compose a pitch to media and suggest media targets for the September 28, 29, and 30 program and concerts:  https://www.clevelandorchestra.com/1718-concerts-pdps/1718---tco-classical-series-concerts/week-02/?performanceNumber=15563.

Education program pitch
– craft a pitch to media and suggest media targets for our 2017-18 PNC Musical Rainbow series: https://www.clevelandorchestra.com/tickets/concerts-for-families/.

Press release sample
– draft a press release announcing our 2017-2018 Cleveland Orchestra Youth Orchestra season.

building engineer

While setting an example for standards and expectations of high quality and superior customer service, the Building Engineer supports the organizational efforts to ensure optimal operation and service of Severance Hall, home of The Cleveland Orchestra, to its patrons, staff, musicians, and other constituents.  The Building Engineer takes proactive and team approach to finding creative solutions. He/She has the ability to recognize and seek guidance regarding maintenance and repair issues as well as the ability to recognize and solve daily routine problems concerning mechanical, electrical, HVAC, plumbing, and life safety systems, so that very little or no disruption occurs at Severance Hall. This position is responsible for ensuring the daily operation and maintenance of the building is fulfilled to the highest standards of excellence.

  • Minimum of 5 years’ experience in a building with office and public access.
  • Strong background in the maintenance and operation of electrical, plumbing, HVAC, and life safety systems.
  • Strong trouble shooting & schematic reading skills
  • Strong interpersonal and communication skills to successfully interact with multiple constituencies and diverse groups of people.
  • Able to work a flexible schedule, which may include nights, weekends, and holidays.
  • Awareness of OSHA regulations.
  • Proficient with Microsoft Office and able to learn and use various database and computer software.
  • Be able to work in an environment with little or no supervision.
  • Must be willing to join SEIU or be a current member in good standing.

 

The Cleveland Orchestra is an Equal Opportunity Employer.