Calendar & Tickets

Browse all upcoming concerts & events.

Need additional help?
Please contact us.

SEVERANCE
HALL
TICKET OFFICE

Phone:  216-231-1111
Toll Free:  800-686-1141
Hours:  Mon thru Fri
   9 a.m. to 6 p.m.
Sat and Sun
   beginning 3 hours
   prior to concerts
   at Severance Hall
Email us

MasterCard American Express Visa Discover

Administrative Staff

Executive Office

Gary Hanson, Executive Director
Rosemary Klena, Executive Assistant

Orchestra Operations

Gary Ginstling, General Manager
Cherilyn Byers, Administrative Assistant
Julie Kim, Director of Operations
Amy Gill, Orchestra Operations Manager

Artistic Administration

Cristina Rocca, Director of Artistic Planning
Randy Elliot, Assistant Artistic Administrator
Barb Bodemer, Driver

Orchestra Personnel

Carol Lee Iott, Director, Orchestra Personnel
Rebecca Vineyard, Manager, Orchestra Personnel
Marla Bentley, Orchestra Personnel Assistant

Stage

Joe Short, Stage Manager
Gil Gerity, Stagehand
Thomas Holden, Stagehand
John Riley, Stagehand
Don Verba, Stagehand

Chorus

Jill Harbaugh, Manager of Choruses
Rachel Novak, Assistant to the Manager of Choruses

Education & Community Programs

Joan Katz Napoli, Director, Education & Community Programs
Allison ElderEducation & Community Programs Associate
Sandra Jones, Manager, Education & Family Concerts
Ashley Smith, Manager, Cleveland Orchestra Youth Orchestra

Miami Residency

Bruce Coppock, Managing Director
Montserrat Balseiro, Patron Development & Education Manager
Etain E. Connor, Development Officer
Erika Richter, Administrative Assistant

Marketing & Communications

Ross Binnie, Chief Marketing Officer

Sales

Julie Stapf, Director of Sales
Deidre McPherson, Marketing Manager
Allison Moore, Marketing Manager
Timothy Parkinson, Communications Associate

Ticket Services

Timothy Gaines, Ticket Office Manager
Joan Eppich, Associate Manager
Mary Ellen Campbell, Assistant Manager
Patrick Colvin, Customer Service Representative
Joclyn Madey, Customer Service Representative
Cindy Adams, Customer Service Representative
Traci Schillace, Customer Service Representative
Mary Ellen Snyder, Customer Service Representative
Diane Kusterbeck, Subscription Representative
Monica Berens, Subscription Representative

Research

Adriane Smith, Patron Systems Manager

Communications

Ana Papakhian, Director of Communications
Christine Honolke, Media Relations Manager
Jeff WilliamsIndividual Giving Manager
Jessica ThomasIndividual Giving Associate
Lori Cohen, Volunteer Coordinator
Deborah Hefling, Archivist

Program Book

Eric Sellen, Program Book Editor

Philanthropy & Advancement

Jon Limbacher, Chief Development Officer
Grace Sipusic, Senior Development Associate

Leadership Giving

Susan Van Vorst, Director of Development, Leadership Giving
Colleen Halpin, Development Associate

Tim Mann, Director, Leadership Development
Ellen Bender, Leadership Giving Officer
Bryan de Boer, Leadership Giving Officer
Hayden Howland, Manager, Leadership Giving

Jim Kozel, Director, Legacy Giving
Angela Simonetti, Development Associate 

Amy Swegan, Manager, Special Events & Donor Services
Emily Szy, Development Associate

Institutional Giving — Corporate, Foundation, Government

Anizia Karmazyn, Director of Development, Institutional Giving
Leah Hostetler, Development Associate
David Welshhans, Development Officer, Foundation and Corporate Relations
Patricia Camacho Hughes, Development Manager, Institutional Giving
Bridget Mundy, Grants Manager

Development Operations

Anne Soulé, Research Analyst
Kara Jakubec, Research Associate
Jim Reynolds, Development Associate

Severance Hall

Mary Ann Makee, Director, Facilities Management and Operations
Laura Clelland, Administrative Assistant

Building Operations

Charles László, Building Operations Manager
Janet Montagino, Administrative Assistant

Steve Skunta, Senior Building Engineer
Scott Miller, Building Engineer
Robert Nock, Building Engineer
Christopher Downey, Building Engineer
Michael Evert, Relief Building Engineer

Shelia Baugh, Door Person
George Felder, Door Person
Michelle Williams, Door Person

Quinn Chambers, Hall Staff & Cleaning Supervisor
Gloria Carter, Cleaning Person
Glynis Smith, Cleaning Person
Steven Washington, Hall Staff Lead
Pauletta Hughes, Hall Staff Lead
Antonio Adamson, Hall Staff
Kervin Hinton, Hall Staff
Dwayne Johnson, Hall Staff
Jerome Kelley, Hall Staff
Darrell Simmons, Hall Staff
Dwayne Taylor, Hall Staff

Facility Sales

Bob Bellamy, Facility Sales Manager

Concerts & Special Events

Erin Patton Graziani, Manager, Concerts & Special Events
Jennifer Adams, Associate Manager, Concerts & Special Events

House Management

Judith Diehl, House Manager
Adam Clemens, Assistant House Manager

Retail

Larry Fox, Store Manager
Pauline Kivach, Sales Associate
Gretchen Kolovich, Sales Associate
Helen Douglas, Sales Associate

Finance & Administration

James E. Menger, Chief Financial Officer
Shirley Rundo, Administrative Assistant
Faith Noble, Controller
Barbara S. Snyder, Accounting Manager
Carolann Oravec, Payroll Manager
Heather Poston, Senior Accountant
Mary Stewart-McGovern, Accounting Analyst
Christina Dutkovic, Accounting Associate

Information Technology

David Vivino, Director, Information Technology
Kevin Lawlor, Senior Systems Analyst
Randy Conn, Database Analyst
Theresa Henderson, Network Administrator

Mailroom

Jim Hilton, Mailroom Supervisor
Naomi Camara, Mailroom Clerk

Human Resources

Karen Tucholski, Director, Human Resources
Charise Reid, Human Resources Coordinator
Connie Pomeroy, Human Resources Associate