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Blossom Music Festival — Information & Policies

If you have questions about your evening at Blossom, feel free to ask an usher or staff member.  In addition, Information Centers are staffed by volunteers of Blossom Friends of The Cleveland Orchestra to answer your questions in person.  

Please also review additional information here on our website about "Directions & Parking" and about "Dining" for specific information related to those aspects of your visit to Blossom.

You can also call The Cleveland Orch­estra’s administrative offices during weekday business hours at 216-231-7300 or send email to info@clevelandorchestra.com.

Blossom Music Center

Blossom grounds and facilities are operated for The Cleveland Orchestra by Live Nation.  Please note that the policies listed here are for Blossom Music Festival concerts presented by The Cleveland Orchestra; other policies are in place for Live Nation presented concerts of rock, jazz, country, and other popular artists.

Administrative Offices at Blossom are open during regular weekday business hours, but access to the grounds is not available to the public.  For information, please call 330-920-8040.

The Blossom Box Office is open on Saturdays and Sundays during the summer, from 1 p.m. to 5 p.m., and from1 p.m. through intermission on days with concerts at Blossom.

Information Centers

Questions while you are attending a concert?  Members of Blossom Friends of The Cleveland Orchestra staff two Information Centers, located outside the Main Gate across from the Lawn Ticket Booth and inside the Main Gate on Smith Plaza next to the Joseph Garden.

Grounds Open

Gates to the Blossom grounds are open to the public 2½ hours before The Cleveland Orchestra's Festival concerts.

Free Tram Service

Free transportation throughout the grounds is available to all patrons for Blossom Music Festival concerts.  Tram service from parking lots to Smith Plaza and to the Pavilion is available on a continuous basis before and after each concert.

Picnics

Free transportation throughout the grounds is available to all patrons for Blossom Music Festival concerts.  Tram service from parking lots to Smith Plaza and to the Pavilion is available on a continuous basis before and after each concert.

Blossom has plentiful picnic areas, including the Woods Picnic Area adjacent to Parking Lot B.  Picnic areas cannot be reserved in advance and are available on a first-come, first-served basis. 

The Lawn is a favorite picnic spot.  In the interest of safety, open-flame grilling is not permitted anywhere on the Blossom grounds or parking areas.  Also, sparklers and fireworks are strictly prohibited. 

Picnic Drop-off

Patrons with parking access to any paved lot can drop off a passenger or picnic near the tram stop in your parking lot.  For safety reasons, there is no picnic/passenger drop-off at the Main Gate.

Concessions

Blossom offers a variety of food and beverage concessions throughout the grounds.  Some of the items available include individual pizzas, grilled hot dogs, jumbo soft pretzels, drinks, coffees, ice cream novelties, and a selection of alcoholic beverages featuring domestic and imported beers as well as summer cocktails.  Wines by the bottle can be purchased at the Wine Store, at the top of the Lawn (see grounds map).

Blossom Grille

This open-air restaurant located at the top of the Lawn seating area is the perfect place to start or end your evening.  The full-service restaurant and bar offers a variety of freshly prepared appetizers, salads, entrees, and desserts, plus wines, spirits, and beers. 

The Blossom Grille is open for dinner 2½ hours prior to all Blossom Music Festival concerts and is also open for Afterglow — coffee, spirits, and desserts for 1 hour after each concert. 

For more information or to make reservations, please call 330-916-6063.   

Catering and Group Events

With a welcoming natural setting, gracious gardens, and a summer full of music, Blossom is a great place to host a party.  Our party pavilions at Knight Grove accommodate 25 to 450 people.  Bring a few dozen friends, your favorite clients, or your whole company to a concert and let Blossom’s exclusive caterer help you create a memorable pre-concert event.

From casual barbecues and informal receptions to elegant sit-down dinners, you can select a menu from our catering guide or request a unique menu for your event.  Please note that arrangements must be made in advance.  To request a catering menu, please call 330-916-6063.

For information regarding group ticket packages for concerts, please call The Cleveland Orchestra’s Group Sales Office at 216-231-7493.

Smith Plaza

Patrons enter Blossom through Smith Plaza.  The Plaza offers merchandise sales, ticket services, guest services, First Aid stations, gardens, Eells Art Gallery, ATM, and an Information Center  staffed by Blossom Friends volunteers.

Kulas Plaza

Kulas Plaza is open to serve Cleveland Orch­estra donors, series subscribers, and Box Seat holders at Festival concerts.  Kulas Plaza guests have access to dedicated restrooms, concessions, and tables for pre-concert dining and intermission refreshments.

First Aid

First Aid is available at every performance.  Contact the nearest usher or go to Smith Plaza.

Lost and Found

Visitors seeking to retrieve lost articles can inquire at Guest Services at the Smith Plaza.

Bandwagon Gift Shop

At Blossom Music Festival concerts, the Bandwagon Gift Shop offers Blossom signature merchandise as well as Cleveland Orchestra clothing, gift items, and music CDs.  The shop is open 2½ hours before the concert, through intermission, and for post-concert shopping.  For more information, call 330-916-6090.

Cameras and Video Recorders

Cameras can be brought onto the Blossom grounds for Festival performances to take pictures of your family and friends, which you are welcome and encouraged to share through social media such as Facebook and Twitter.  However, in accordance with contractual agreements with the performers, the taking of pictures inside the Pavilion during performances is not permitted.

Noise, Texting, and Other Distractions

Please keep in mind that a night at Blossom is a shared experience.  Think about the comfort and safety of people around you while you are enjoying your own Blossom evening.

Throughout the grounds, please silence or turn off your cell phone or pager.  Please do not use your cell phone in a way that disturbs those around you from enjoying the musical performance or quiet darkness of twilight.

During the performance, patrons are requested to refrain from talking or participating in activities that might interrupt others’ enjoyment.  In the interests of ensuring a safe audience setting for all, the swinging of bats or the tossing hard objects (such as baseballs and footballs) is prohibited, as is playing soccer and kickball.

Parents should supervise their children at all times.  A free Blossom Young Person’s Guide is available to help our youngest listeners learn about music, with some suggested activities.

No Smoking

All Blossom events are presented in a smoke-free environment.  Smoking tobacco or e-cigarettes is not allowed anywhere on the grounds or in buildings once you have entered through the ticket gates.  With required fire and safety precautions, limited smoking areas are sometimes designated outside the gates, closer to paved parking areas.

Lawn Chairs and Rentals

Guests on the Lawn enjoy different kinds of seating and sitting — but please keep in mind that how you sit can obstruct others’ views.  Many patrons prefer lying back on a blanket and listening to music under the big summer sky, while others prefer to bring chairs to watch the evening’s activities.  Short-legged beach-style chairs make good neighbors.  Suitable rental chairs are available at the top of the hill for a rental fee of $5 per evening.  Tents or other structures are strictly prohibited.

In Case of Rain

Blossom Music Festival concerts are performed rain or shine.  In the event of rain, Lawn/General Admission tickets will allow you access to the general admission sections of the Pavilion, available on a first-come, first-served basis. .

Curtain Time

Every effort is made to begin concerts on time.  On occasion, traffic or other conditions may force a delay of five to ten minutes.  The dimming of lights in the Blossom Pavilion and the entrance of the Concertmaster onto the stage for the tuning of the Orchestra usually signal the imminent start of each concert.

Arriving Late, Leaving Early

If you have tickets for Pavilion seating and you arrive after the performance has begun, you will be asked to wait quietly until the first break between musical selections in the performance, when ushers will guide you to your seats.

Lawn patrons can find a spot on the Lawn at any time.  However, please be courteous to fellow patrons who are already enjoying the concert, and try not to create unnecessary disturbance.

If you need to leave before the concert ends, please do so only between pieces in order not to disturb the performers or other patrons.

Intermissions

Intermissions are expected to run 20 minutes.  The ringing of a bell and the flashing of lights are used to signal the impending start of the second half of a concert.

Gardens

The area surrounding Smith Plaza boasts three beautiful gardens dedicated to the memory of individuals who were influential in the creation of Blossom:  Emily Blossom, Frank E. Joseph, and Herbert E. Strawbridge.

Eells Art Gallery

Eells Art Gallery exhibits works by regional and national artists, curated by the Kent/Blossom Art program.

Porthouse Theatre

Located just inside Blossom’s main road entrance, Porthouse Theatre offers a summer season of theatrical productions presented by the Porthouse Theatre Company, a professional regional repertory company affiliated with Kent State University.  The theater’s Box Office opens 1½ hours prior to showtime.  For further information or to make reservations, please call 330-929-4416, or visit www.porthousetheatre.com.