Information and Policies
The annual Blossom Festival presents a series of weekend concerts with The Cleveland Orchestra and other classical and pops artists from late June through Labor Day. In addition, Live Nation presents a series of concerts by popular rock, country, and jazz artists at Blossom from May through September each year.
The policies and information listed here apply only to Blossom Festival concerts. For information about Live Nation events and policies, please visit the Live Nation website.
Blossom Festival Tickets
Tickets for Blossom Festival performances can be purchased
IN PERSON at the Severance Hall Ticket Office or Blossom Box Office
BY PHONE at 216-231-1111 or 800-686-1141
ONLINE via this website.
Blossom Box Office Information
The Blossom Box Office is open for in-person sales on Fridays, Saturdays, and Sundays from 1 to 5 p.m. each week from Memorial Day through Labor Day. The Box Office remains open through intermission on Blossom Festival concert dates.
Severance Hall Ticket Office Summer Hours
Between Memorial Day and Labor Day, the Severance Hall Ticket Office is open weekdays from 9 a.m. to 6 p.m. and is closed Saturdays, Sundays, and holidays.
Ticket Exchanges
Ticket exchanges are permitted for any Blossom Festival concert, subject to availability and price difference. Your tickets for exchange must be received at least 24 hours in advance of the concert for which you purchased the ticket(s). You can exchange your tickets in person at the Blossom or Severance Hall ticket offices, by fax to Fax 216-231-5311, or by mail to:
Blossom Festival
c/o Severance Hall
11001 Euclid Avenue
Cleveland, Ohio 44106
Lost Tickets
If you have lost or misplaced your tickets, please contact the Severance Hall Ticket Office at 216-231-1111 or 800-686-1141 as soon as possible, or go directly to the Blossom Box Office. In most cases, we will be able to provide you with duplicate seating passes, which you may pick up at the Blossom Box Office on the evening of the concert.
Group Discounts
Special group rates are available for most Blossom Festival performances. For more information about group ticket prices and dining arrangements, please call 216- 231-7463 or email groupsales@clevelandorchestra.com.
At Blossom
The Gates Open Early
Arrive early to enjoy a picnic, dinner at Blossom Grille, or a leisurely stroll through the lovely Blossom gardens. The parking lots, concessions, and Blossom grounds open to concert attendees beginning 2 ½ hours before each performance. The Pavilion opens 2 hours prior to the performance.
Guest Services at Smith Plaza
Smith Plaza is located near the main gate at Blossom and offers ticket services, lawn chair rentals, First Aid stations, Lost and Found, merchandise sales, guest services and the Blossom Women’s Committee Information Booth.
ATM
There are six ATM's at Blossom, including two at Smith Plaza, one at the Blossom Grille, two on the house right side of the Pavilion in the upper plaza behind the women's restroom and one on the house left side of the Pavilion near the restrooms and concession stand.
Accessibility
Blossom Festival offers cut-down curbs, wheelchair-accessible trams, accessible restrooms, ADA-compliant seating in all price sections and other services to help make our performances accessible to all patrons. Click here for details. View Blossom Grounds Map
Parking
Free parking is available to all Festival ticketholders. Access to paved lots requires a dated hang-tag or a valid handicapped parking permit or you may upgrade to paved Lot A for $15. Please see Getting to Blossom for more information.
Bandwagon Gift Shop
The Bandwagon Gift Shop, located on Smith Plaza, offers Blossom signature merchandise as well as Cleveland Orchestra clothing, gifts, and compact discs. The shop is open 2 ½ hours before Festival concerts, during intermission, and after the concert. Some items are also available for sale at the merchandise booth on Smith Plaza. For more information, call 330-916-6090. You can also shop online anytime at the Cleveland Orchestra Store.
Blossom Festival Policies
Blossom Festival is the summer home of The Cleveland Orchestra, offering a excellent music-making in a relaxed atmosphere for everyone to enjoy. To that end, we have a few guidelines for attendance. Please note that these policies apply only to Blossom Festival concerts. For other performances at Blossom, visit the Live Nation website.
Food and Beverages
Picnics are a favorite start to an evening at Blossom, and you are welcome to bring a basket or cooler stocked with whatever you need to make your evening delicious – or let us cook for you. See Dining at Blossom for more information about dining options and picnic areas at Blossom. Grills and open-flame cooking are prohibited everywhere on the Blossom grounds. Also, picnic areas at Blossom are first-come first-served and cannot be reserved.
Please note that food and beverages are not permitted in the Pavilion. If you will be sitting in the Pavilion for the concert, you may leave your picnic items on the lawn or store them at the back of the Pavilion, as space permits. Blossom Music Center is not responsible for unattended items.
Electronic Communication Devices
Please turn off or silence all cellular phones, pagers, watch alarms, and electronic devices. If you are expecting an urgent call, check your phone or pager at the Guest Services office at Smith Plaza. A staff member will locate you at your seat if you receive an emergency message.
Patrons with hearing aids are asked to be attentive to the sound level of their hearing devices and adjust them accordingly.
Photography, Video, and Audio Recording
Photography and video and audio recording is strictly prohibited during performances and recording equipment is not allowed on Blossom grounds at any time. However, you are welcome to bring your camera and take pictures before and after performances. Taking pictures inside the Pavilion during performances is not permitted due to contractual agreements with performers.
Young People
Blossom Festival provides an excellent and affordable musical experience for the entire family. Young people under age 18 sit free on the Lawn for Blossom Festival concerts with our free “Under 18 Free” Lawn Pass. Up to 2 “under 18s” will be admitted free with each paid admission, and “Under 18 Free” Lawn Passes are required for entry to Blossom for those aged 17 and under. Passes are available in advance at the Severance Hall Ticket Office or Blossom Box Office, or on concert days at the Blossom Box Office or Lawn Ticket Booth. Or you can print your passes before you come via this website. View specific concert purchase pages for instructions on how to print your “Under 18 Free” Lawn Passes.
For additional information about free “Under 18 Free” Lawn Passes, please call the Severance Hall Ticket Office at 216-231-1111 or 800-686-1141.
Each person, regardless of age or seating location, must have a ticket and be able to sit quietly throughout the performance without disturbing other patrons.
Late Seating and Early Departure
If you have tickets for Pavilion seating and you arrive after the performance has begun, please see an usher at the Pavilion entrance and wait to be seated at an appropriate pause between movements or pieces.
Lawn patrons can find a spot on the lawn at any time. However, please be courteous to fellow patrons who are already enjoying the concert and do not create an unnecessary disturbance.
If you need to leave before the concert ends, please do so only between pieces in order not to disturb the performers or other patrons.
Lawn Chairs
Lawn chairs are welcome at Blossom Festival. If you bring your own chairs, consider low beach-style chairs, which do not obstruct other patrons’ views of the Pavilion stage. If you prefer taller chairs, please be mindful of other patrons when you select your seating area.
You can also rent chairs for $5.00 each at the chair rental located at Smith Plaza next to the Information Booth or at the top of the hill.
In Case of Rain
Blossom Festival concerts are performed rain or shine. In the event of rain, Lawn/General Admission tickets will allow you access to the general admission sections of the Pavilion, available on a first-come, first-served basis.
For current weather information, tune in to your favorite radio or television station, check www.weather.gov or call Blossom at 330-920-8040.
Emergency
In the event of an emergency, uniformed staff will provide instructions. If you require medical assistance, go directly to the First Aid station at Smith Plaza or alert a member of the staff.
